It's possible you have multiple Rags.com accounts, especially if you have checked out under more than one email address. Updating your Rags.com account must be done on our back-end. If you'd like to merge your Rags.com accounts under one account, submit a ticket and provide us with the following details:
- Each email address used at checkout
- What email address you'd like to have going forward on your Rags.com Account