Ordering

• An item I purchased is now on sale. Can you make a price adjustment?
• What do I do if my order is lost or stolen?
• What is a Pre-Order?
• Where is my order?
• How do I change my shipping address after I have already placed an order?
• Why didn't I receive my entire order?

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Returns

• Can I exchange a product that I ordered?
• Help! My package is being returned to your warehouse!
• How do I make a return?
• What is your return policy?

FAQs

• I received a defective item. What do I do?
• What are your shipping policies?
• Do you have restock alerts?
• What type of fabric is used for your clothing?
• Are Rags better than snaps?
• How can I be the first to know about upcoming drops?

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How-To

• How do I care for and launder my RAGS?
• How do I include a gift note with my order?
• How do I put a Rag on my child?

My Account

• How do I update my default shipping address?
• How do I combine multiple Rags.com accounts?
• Why is my Rags.com order showing as "unfulfilled" even though I received the product?