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Where is my order?

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Ordering

  • An item I purchased is now on sale. Can you make a price adjustment?
  • What do I do if my order is lost or stolen?
  • What is a Pre-Order?
  • Where is my order?
  • How do I change my shipping address after I have already placed an order?
  • Why didn't I receive my entire order?
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Returns

  • Can I exchange a product that I ordered?
  • Help! My package is being returned to your warehouse!
  • How do I make a return?
  • What is your return policy?

FAQs

  • I received a defective item. What do I do?
  • What are your shipping policies?
  • Do you have restock alerts?
  • What type of fabric is used for your clothing?
  • Are Rags better than snaps?
  • How can I be the first to know about upcoming drops?
See all 8 articles

How-To

  • How do I care for and launder my RAGS?
  • How do I include a gift note with my order?
  • How do I put a Rag on my child?

My Account

  • How do I update my default shipping address?
  • How do I combine multiple Rags.com accounts?
  • Why is my Rags.com order showing as "unfulfilled" even though I received the product?

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