Making a return is super easy through our returns portal, here. Be sure to have your Order Number handy! You will then have the option to exchange, receive store credit, or a refund. Once approved, you will be sent a prepaid return label to your email. Please use this label to return your item(s) to us. Please be advised that returns for refunds will be subject to a $7.00 shipping and handling fee, per order.
We have recently partnered with Re.do to offer you FREE Returns! If you opted for this at checkout, you can return your item, free of charge! This is the perfect option to add if you are unsure on sizing.
The Returns Portal is not allowing me to make a return. Help!
The Returns Portal will not allow you to make a return for the following reasons:
- Item is past the 30-day return window
- Item is final sale (Holiday items, Black Friday, Grab Bag items, etc.)
- Tags have been removed from garment
For help or questions, please contact us at hello@rags.com.